Coordinate Fast, Accurate Response – Anywhere.

Tackle the transition to NG9-1-1 with CallWorks CallStation – the first and only natively integrated, browser-based, dispatch technology in the industry.

CallStation combines call handling, mapping and reporting into a single platform allowing you to easily manage voice, text-to-9-1-1 calls and mapping from anywhere.

As standards change or your needs grow, be ready to respond today and tomorrow.

Designed to Work the Way You Do

Using the latest software design and telephony technologies, our native i3-compatible application manages the receipt of emergency calls and seamlessly dispatches a response with a simple, easy-to-use workflow.

  • One-touch transfer of calls saving precious seconds
  • Integrated workflow options (9-1-1, Map, Dispatch)
  • NG9-1-1 ready and designed for ESInet-based i3 and legacy CAMA call handling

Easily Locate 9-1-1 Callers in Need

Right when a call is received – from a cell phone or landline – it is mapped and prioritized for faster response.

  • Both traditional 9-1-1 and mapped ALI functions displayed on a single map
  • Easily view and manage incoming calls from the map – before the call is answered.
  • Pinpoint caller location accuracy with RapidSOS partnership

Efficient System Architecture

Reduce hardware at each position…and in the server room. Browser-based architecture eliminates complex firmware and driver problems at the operator’s console and easily integrates with third party mapping or CAD systems via standard interfaces.